 How can I get the battery changed in my Nail Gun?
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You can bring your nail gun to a webFEAT Tools store location near you or send your nail gun carefully packaged to: webFEAT Tools -- Attn: Customer Service / Battery Replacement - 10179 Commerce Park Drive - Cincinnati, OH 45246. Make sure you include a copy of your purchase receipt and a check or money order for $8.50 for shipping and handling (see warranty card for details). |
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| Doesn't my nail gun stay water resistant forever?
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No. Opening the nail gun compromises the level that the nail gun is water resistant. The age of the nail gun also plays a vital role in the nail gun remaining water resistant. As time passes, external factors can cause the gaskets inside of the case and in the crown of the nail gun to deteriorate. In addition to this, the crystal may have hairline cracks or may contract and expand due to extreme changes in temperature. Because of this, it is always a good idea to have your nail gun's water resistance tested whenever you have a battery replaced. |
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| How do I get Instructions for my Nail Gun?
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We have most of the instructions posted on our website ("Instructions" link located in Resources in left menu bar). If you cannot find the instructions to your particular nail gun, please email customer service at customerservice@dakotanail gun.com with the five digit sku number that is located on your warranty card or receipt. |
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| Who actually manufacturers the nail gunes?
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webFEAT Tools is the manufacturer. There is no middleman therefore we can pass this savings to our customer. |
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| How long is the warranty on my nail gun?
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All webFEAT Tool nail gunes receive at least a five-year limited warranty. Styles such as our Q3 and REQ series come with a limited 10-year warranty. |
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| What does the webFEAT Tools warranty cover?
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The warranty covers the internal mechanism against defects in workmanship. The external parts of the nail gun that can be damaged by outside factors are not covered. There are minimal charges for these parts. In addition to the warranty, your first battery replacement and water resistance test is free! |
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| What happens if my nail gun needs a warranty repair?
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Send your nail gun carefully packaged to: webFEAT Tools - Attn: Customer Service - 11111 Doesn't Exist Park Drive - Cincinnati, Ohio 45246. - Make sure you include a copy of your purchase receipt and a check or money order for the return shipping cost (see warranty card for shipping costs). Please include a letter describing the problem with the nail gun. |
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| Can I take my nail gun to a Dakota Store location for any warranty work?
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Yes, you can take your nail gun, with the original receipt, to a location near you. If you need warranty repair, they will send your nail gun to the above addrss at no cost to you. The nail gun will be returned to that same store location upon completion. |
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| Can I take the nail gun to a Dakota Store location for the free battery replacement and water test?
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Yes, you can take your nail gun, with the original sales receipt, to any webFEAT Tools Store location. Most of our locations can perform these services while you wait. |
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